Privacy Policy

Introduction

This Privacy Policy outlines how Avobon ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Avobon workflow and process automation platform and website ("Service"). This policy applies to the Service and all products and features offered by Avobon, including those with AI integration capabilities.

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register an account, configure workflows, input data into the platform, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available through our Service. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Service-related activities.

We also collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Service, such as the operating system, the Internet service providers utilized, and other similar information.

Data processed through AI integrations: When you utilize AI-powered features within our Service, certain data (which may include personal data) that you input or that is generated by your workflows may be processed by our AI models. This processing is strictly for the purpose of providing and improving the AI functionality within the Service (e.g., for automation, analysis, or content generation) and is subject to the terms of this Privacy Policy and any specific data processing agreements. We do not use your data processed by AI for training AI models for other customers or for purposes unrelated to providing the Service to you, unless we have your explicit consent.

2. How We Use Collected Information

Avobon may collect and use Users’ personal and non-personal information for the following purposes:

• To provide and maintain the Service: To operate and deliver the core functionalities of our workflow automation platform, including processing your data as required by your configured workflows and AI integrations.
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Service, and to tailor the Service to your preferences.
• To process payments: We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their account or Service usage. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• To run a promotion, contest, survey or other Service feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• For security and fraud prevention: To protect the integrity and security of our Service and to detect and prevent fraudulent or unauthorized activities.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored within our Service.

Sensitive and private data exchange between the Service and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We implement industry-standard security measures, including encryption at rest and in transit, access controls, and regular security audits.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Service or administer activities on our behalf, such as sending out newsletters or surveys, or providing cloud infrastructure and AI processing capabilities. We may share your information with these third parties for those limited purposes provided that they adhere to appropriate confidentiality and security obligations.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Your Rights Regarding Your Data

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to object to or restrict the processing of your personal data.
• The right to data portability.

To exercise any of these rights, please contact us using the contact information provided below.

6. Your Acceptance of These Terms

By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.